Commercial Water Damage Restoration in NY & CT

Emergency Water Damage Repair & Restoration Services in NY & CT

Water damage in commercial properties is a serious issue that affects not only the structure of your building but also your business operations, reputation, and health. Whether you are experiencing or have experienced water damage, it's crucial to address it immediately to prevent further destruction. First Response Restoration offers 24/7 emergency water damage restoration services in New York and Connecticut. Our team of certified professionals is always on call to respond quickly and restore your commercial property to its pre-loss condition.

With over 30 years of experience serving businesses across the NY tri-state area, First Response Restoration holds IICRC certification and is equipped to handle any size commercial water damage event. We also specialize in managing insurance claims, ensuring that all documentation and readings are accurately provided so you receive the maximum coverage possible for your commercial property.

What To Do When Water Damage Happens in Your Commercial Property?

Water damage is an emergency situation for any business. When it occurs, quick action can help minimize the impact on your operations, assets, and employees. Follow these steps to protect your property and assets:

Step 1: Locate The Source & Turn Off Your Water

If your commercial property is flooding, the first priority is to locate and stop the source of water. Ensure you have access to shut off your main water line if necessary.

Step 2: Turn Off Your Power

For safety, always turn off the power supply to your business if water is present. Electrical hazards are a serious concern, even if you have a small leak. Our team at First Response Restoration advises ensuring electricity is safely disconnected to avoid further risks.

Step 3: Call A Reputable Water Damage Restoration Company

Next, reach out to a trusted restoration expert like First Response Restoration. Our certified technicians will quickly assess the damage, contain the situation, remove any standing water, and begin the drying process to avoid further damage or mold growth. We also work directly with your insurance company to streamline the claims process.

Step 4: Remove Valuables (If Safe)

If possible, remove movable assets and valuables from the affected areas. However, avoid contact with contaminated water, sewage, or water that may have electrical hazards. Prioritize your safety and leave more complex removal tasks to the professionals.

Does Commercial Property Insurance Cover Water Damage?

Understanding your insurance coverage is vital. While coverage can vary, most commercial property insurance policies cover water damage under specific circumstances:

Commercial Insurance May Cover Water Damage If:

• Sudden and Accidental Damage: If damage occurs due to an unexpected event, like a burst pipe or malfunctioning equipment.
• Storm Damage: Water damage caused by severe weather events, such as flooding from heavy rain, snowmelt, or storms, is usually covered.
• Firefighting Damage: If your property is damaged by water from firefighting efforts, your commercial policy likely covers the costs.

Commercial Insurance May Not Cover Water Damage If:

• Poor Maintenance: If damage results from neglected maintenance, such as unaddressed leaks or aging pipes.
• Flooding: Standard commercial policies often exclude coverage for flood damage caused by natural disasters like hurricanes or rising rivers. Flood insurance may need to be purchased separately.
• Sewer Backups: Water backups from sewers or drains are not covered unless additional coverage is added for this risk.

Our Water Damage Cleanup & Remediation Process

At First Response Restoration, we follow a comprehensive, efficient process to handle commercial water damage cleanup. Our goal is to minimize disruptions to your business and ensure your property is restored quickly and safely.

Step-by-Step Water Damage Restoration Process:



1. Assessment and Inspection: Our certified professionals arrive promptly to assess the damage. We identify the water source and the extent of the damage and develop a clear restoration plan.
2. Water Extraction: Using specialized equipment, we remove all standing water from your commercial property, ensuring minimal damage.
3. Drying and Dehumidification: We deploy high-powered fans and industrial dehumidifiers to fully dry the affected area, preventing mold and structural issues.
4. Cleaning and Sanitizing: To maintain a safe environment for your employees and customers, we clean and sanitize all impacted surfaces.
5. Repairs and Restoration: Skilled technicians repair any structural damage to your building, bringing it back to pre-loss condition.
6. Final Inspection: We conduct a thorough inspection to ensure all damage is addressed and the property is safe to use.
7. Documentation and Communication: Throughout the restoration process, we provide detailed documentation for insurance claims, maintaining clear communication between your business and your insurance provider.

What Are The Different Types of Water Damage?

Understanding the type of water damage you're dealing with is crucial for choosing the right restoration method. The IICRC (Institute of Inspection, Cleaning, and Restoration Certification) defines three categories of water damage:

1. Category 1: Clean Water Damage
2. This type of water originates from a clean source, like a broken pipe or water supply line. While it poses no immediate health risks, it can escalate to more dangerous types of damage if not addressed promptly.
3. Category 2: Grey Water
4. Grey water contains contaminants and can pose health risks. It often comes from sources like washing machines, dishwashers, or sinks. Professional cleanup is necessary to avoid health issues.
5. Category 3: Black Water
6. Black water is highly contaminated and carries significant health risks. It can come from sewage backups or flooding from contaminated sources. Handling black water requires specialized knowledge and equipment.

No matter the type, First Response Restoration has the training and tools to handle any type of water damage effectively.

Our Water Damage Services

At First Response Restoration, we offer a full suite of commercial water damage restoration services. Whether it's a small office or a large industrial complex, our team has the expertise and equipment to handle your restoration needs. Our services include:

• Water Damage Restoration
• Water Extraction
• Water Mitigation
• Sewage Cleanup
• Thermal Inspections
• Structural Drying & Dehumidification
• Flood Damage Cleanup
• 24/7 Emergency Water Damage Restoration

SERVICE AREA

First Response

Restoration Service Area