Water Damage Restoration in NY & CT

Emergency Water Damage Repair & Restoration Services in NY & CT

Water damage is a serious issue that can severely impact both your property and your health. If you are currently experiencing or have previously suffered from water damage, it is imperative to address the situation as quickly as possible to mitigate the damage. First Response Restoration of New York offers 24/7 emergency restoration services throughout New York City and the surrounding areas. Our team of water damage restoration professionals is always ready to respond to any water damage event and restore your property to its pre-loss condition. With over 30 years of experience in the NY tri-state area, our IICRC-certified technicians are well-equipped to manage your situation efficiently. We also assist with insurance claims, providing the necessary documentation and readings to maximize your claim.

What To Do When Water Damage Happens

Experiencing water damage can be an extremely stressful situation, often requiring immediate attention as water may be actively pouring into your home. Here are the best steps to take during a water damage event:

Step 1: Locate The Source & Turn Off Your Water: If your property is flooding, turn off your main water line to prevent further flooding. Ensure that you can safely access the main line first.

Step 2: Turn Off Your Power: This is a crucial safety precaution to prevent electrocution. Even small leaks that seem harmless can escalate quickly, so it is best to turn off your electricity.

Step 3: Call A Reputable Water Damage Company: Reach out to First Response Restoration. Our team will quickly identify the source, stop the flow of water, extract standing water, and start the drying process to prevent future damage or mold growth. We will work directly with your insurance company to ensure a smooth claims process.

Step 4: Remove Any Valuables (If Possible): If it is safe to do so, remove any easily transportable valuables. However, if sewage or electrified water is present, do not attempt to retrieve items for your safety.

Does Homeowners Insurance Cover Water Damage?

Homeowners insurance may cover water damage under certain conditions:

Covered Situations:

• Sudden & Accidental: Damage resulting from a sudden incident, like a burst pipe, is typically covered.
• Storm Damage: Damage from natural elements such as wind or hail is generally covered.
• Vandalism: Intentional flooding by others is usually covered.
• Fire Extinguishing: Damage from water used to put out a fire is covered.

Not Covered Situations:

• Property Neglect or Poor Maintenance: Damage from unresolved leaks or lack of maintenance may not be covered.
• Flood Damage: Natural floods are typically not covered without a separate flood insurance policy.
• Sewer Backups: Unless specified in an additional policy, sewer backups are excluded.
• Ground Seepage: Water entering your home from the ground itself is usually not covered.

Our Water Damage Cleanup & Remediation Process

Selecting a reputable water damage restoration company is crucial for effective cleanup. Here's a brief overview of our comprehensive process:

1. Assessment and Inspection: We respond 24/7 to assess the damage, identifying the source to determine necessary actions.
2. Water Extraction: Using specialized equipment, we swiftly remove standing water to prevent further damage.
3. Drying and Dehumidification: High-capacity fans and dehumidifiers are deployed to thoroughly dry the area and prevent mold growth.
4. Cleaning and Sanitizing: We disinfect surfaces to ensure a safe environment.
5. Repairs and Restoration: Our skilled technicians repair any structural damage, restoring your property to its pre-damage condition.
6. Final Inspection: A final inspection is conducted to ensure all damage has been addressed.
7. Documentation and Communication: We provide detailed documentation for insurance purposes, maintaining transparent communication throughout the process.

What Are The Different Types of Water Damage?

There are three categories of water damage, each posing unique risks:

• Category 1: Clean Water Damage: This type originates from a clean source and poses no significant health risks. However, it may escalate to a more dangerous category if left untreated.
• Category 2: Grey Water Damage: This includes moderately contaminated water that can cause discomfort and illness. Sources include washing machines and dishwashers.
• Category 3: Black Water Damage: Highly contaminated water poses serious health risks and typically originates from sewage backups or flooding.



It is vital to avoid contact with all types of water damage and choose a certified restoration company like First Response Restoration, which has the expertise to handle every situation.

Our Water Damage Services

First Response Restoration is your go-to expert in water damage restoration, offering a full suite of services, including:

• Water damage restoration
• Water extraction
• Water mitigation
• Sewage cleanup
• Thermal inspection
• Structural drying & dehumidification
• Flood damage cleanup
• 24/7 emergency water damage restoration

SERVICE AREA

First Response

Restoration Service Area